A Quick Guide to Fixing 2GB File Size Error


What is the 2GB File Size Error?

If you are using Microsoft Outlook 2002 or any earlier versions, then the size of your Personal Folders, the PST file would be around 2 gigabytes. The 2GB file size error occurs when your PST file either reaches or exceeds this limit. The 2GB size error code is also referred to as over-sized PST file error.

When this error occurs you will be unable to send or receive emails via your Outlook account. Furthermore, you will also be unable to add any new data and view your important calendar entries, notes and save drafts.

The Outlook displays many sorts of error codes which indicate triggers the 2GB file size issue. Here are some of the messages that you may find displayed on your computer screen:

  • xxxx.pst cannot be accessed – 0x80040116
  • Errors have been detected in the file xxxx.pst. Quit all mail-enabled applications.
  • The file could not be added to the folder. The action could not be completed.
  • Task ‘Microsoft Exchange Server – Receiving’ reported error (0x8004060C): ‘Unknown Error 0x8004060C’
  • Task ‘Microsoft Exchange Server’ reported error (0x00040820):’Errors in background synchronization. In most cases, further information is available in a synchronization log in the Deleted Items folder.’
  • Can’t copy the item


What are the Error Cause?

The cause of this error is that you hit the 2 gigabyte account limit. This happens if you keep on adding new data and saving the old emails and files in your Outlook account. Over the years, the space becomes full and the limit is reached and that results in the 2GB file limit error.

Not only does this error hamper you from using your account, but it also poses a serious threat of data loss that is present in your Outlook account.

For regular Outlook users, who use this application for practically all email communication within and outside the office, this error is frustrating and annoying as it causes great deal of inconvenience and also reduces their efficiency and productivity.

What are the Symptoms?

Here are some symptoms that can help you identify the 2GB file size error:

  • Inability to load and open the PST and OST files
  • Error messages pop ups
  • Inability to send/receive emails
  • Inability to create new contacts
  • Inability to synchronize the OST file

How Do I Solve the 2GB File Limit Error

When you come across this error code, it is advisable to fix it right away especially if this is the most preferred way to carry communication in your office. You may not receive important emails from your colleagues. This may cause lag and make it difficult for you to execute your important tasks efficiently and meet your deadlines successfully.

There are 3 ways to resolve this issue. One way is to delete the old emails and contacts to add new ones. This may not be the best option for you if you don’t want to lose your old contacts and emails.

The second alternative is to install a new version of Outlook like 2010 or 2013. The file size limits of PST and OST files in these versions are larger than in MS Outlook 2002. However, this may be a good idea for the long run but may not be the best idea for now as you won’t be able to retrieve your previous emails and old contacts.


The third and possibly the best method to resolve 2GB file size limit error while ensuring the recovery of your old emails and contacts along with increasing the limit to 4GB, is the installation of Stellar Phoenix Outlook PST Repair program. This is the best recovery tool on the market.

It is easy to use, safe, highly functional, secure, and above all can resolve this issue in seconds. You don’t need technical expertise to work your way around this tool.

All you need to do is:
Click here to download and install Stellar Phoenix Outlook PST repair tool on your PC. In just a few clicks you can restore all your data in your MS Outlook account.
Talking of data recovery, this tool also helps you recover all those other emails that you’ve deleted before the PST error occurred. So, if you have deleted any important email that you’ve also wished you haven’t, then this will definitely be useful for you.

Furthermore, by installing it on your system you can double the file size of your Outlook account to twice as much as the regular size.