Solve “Crashing of Outlook 2013 on startup” problem


Outlook is an e-mail client, a personal information manager from Microsoft available as a part of Microsoft Office suite. Sometimes, Outlook 2013 crashes on startup, here we are adding the term “2013” with the “Outlook”, that is because this is the current version of MS outlook – Outlook 2013, so we are mainly concerned about outlook 2013 only. In this article we will discuss as to why Outlook 2013 crashes on startup, in other words causes of the problem – Outlook 2013 crashes on startup Windows 7, and what the solutions to the problem under consideration are.

Compatible with Outlook 2000, 2002, 2003, 2007, 2010, 2013 and supports Windows 8, 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

Although outlook is mostly used as the e-mail application, it also contains a calendar, task manager, contact manager, note taking, journal and web browsing. It can be used as a stand-alone application or can work with Microsoft Exchange Server and Microsoft SharePoint Server for multiple users in an organization.

Causes –

  • One has not installed the latest updates.
  • Outlook just crashed may be in use by another process.
  • A previously installed add-in may be causing some problem for the Outlook.
  • Large size of mailbox.
  • Unrepaired Office programs.
  • Corrupt Outlook data files.
  • Outdated antivirus, or may be antivirus just conflicted with the Outlook somehow.
  • Corrupted user profile.


  • Install latest updates.
  • Make sure that Outlook is not in use by any other process.
  • Find out possible issues with add-ins.
  • Minimize the size of your oversized mailbox.                                                                                                                               Repair office programs.
  • Repair outlook data files.
  • Check if the antivirus in use is up-to-date, if not – do it now.
  • Perform a selective startup to determine if another program is conflicting with outlook.
  • If problem persists, the start the Outlook Product stability Diagnostic tool, and when prompted select the “Temporarily remove problematic items found by this diagnostic”.
  • Close Outlook when prompted by the diagnostic.
  • Read the information when the dialog box appears.
  • Start Outlook.
  • Click “next” in diagnostic dialog box.
  • In the “Report Saved” dialog box for the diagnostic, click “Open Report”.
  • Carefully read the information shown in the “OutlookCrashDiagnosticsReport.html” file that is opened in your default browser. Especially take note of the information under the “Recommendations and Additional Actions to Take” section of the report.
  • Click “next” in the “Report Saved” dialog box to end the initial running of the Outlook Product Stability Diagnostic.

Going through all these steps, understanding and performing them in the way they should be, and requires technical ability which makes the task tedious and time-taking. However, these manual ways can also solve the problem – Outlook 2013 crashes on startup.

Compatible with Outlook 2000, 2002, 2003, 2007, 2010, 2013 and supports Windows 8, 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

So, instead of following these steps, one can go for easy solution by adopting a third party repair tool, especially designed to deal with the problems of this kind and the name of which is – Outlook PST Repair tool. Working with this tool is very easy and one just needs to follow simple instructions.